Technology Partners

On Call Response (OCR) | Emergency Computer Services, Houston Texas

Koolwired Solutions offers On Call Response (OCR) computer network IT services for clients that have an unplanned need for IT services. These services could range from emergency issues to general consulting services that do not fall under a routine maintenance agreement but on an as-needed basis.

On-Call computer services benefit the business owner who may not have a full time IT staff or simply does not have the need for an IT budget.

On-Call Response Services can include but are not limited to the following:

Emergency computer or server side issues
Server side diagnostics and troubleshooting
Client workstation diagnostics and troubleshooting
Network diagnostics and troubleshooting
Internet access and connectivity diagnostics and troubleshooting
Network administration
End User computer training
Support coverage when IT staff is on vacation or training
Eliminating virus or spyware outbreaks
New computer setup, configuration, and upgrades
Computer Moves, adds or changes within the workplace
Technology and product advice and recommendations

Your Computer Consulting Services Solution

Contact us today at 281-404-4175 or via email at sales@koolwired.com and let us work with you to design a custom Managed Service package that will exceed your IT needs.